Refund policy

MONEY-BACK GUARANTEE

If for any reason you are not satisfied with your order, you have 7 business days from the date of delivery to return it (According to art. 44 of Law 7/1996, of January 15, on the Regulation of Retail Trade, modified by Law 47/2002, of December 19).

Simply return the product to us in perfect condition and in its original packaging, including warranties, labels, and instructions for use. Furthermore, in the case of an exchange, you will not have to pay the shipping costs for the new order.

It is very important that you return the product(s) for exchange or refund in perfect packaging. If the products are damaged due to improper packaging, we will not accept the return.

Once we receive the merchandise in our warehouses and verify that all the above conditions are met, BLUE STAR CONSULTING AND SERVICES, S.L. We will accept the return of the product and will proceed to refund the amount via credit card; the amount will be credited to the same credit card on which you made the purchase.

In the case of defective products or incorrect shipments, all shipping costs will be borne by BLUE STAR CONSULTORIA Y SERVICIOS. S.L.

To make an exchange or return, please send an email to info@lostbunker.com.